FAQ

Frequently Asked Questions

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Yes, we repair all types of computers—laptops and desktops. At A Laptop Shoppe in Calgary, we offer professional computer repair services for Windows PCs, Macs, and custom-built systems. Our technicians handle everything from hardware issues like power failures, screen damage, and motherboard repair to software problems, including virus removal, operating system errors, and data recovery. With over 30 years of experience, we deliver fast, reliable, and affordable computer repair solutions.

Yes, we repair LCD screens on all laptop brands. At A Laptop Shoppe in Calgary, we offer fast and professional laptop screen replacement services for cracked, flickering, or non-working displays. We service Apple MacBooks, HP, Lenovo, Dell, Acer, Asus, and more—using high-quality LCD or LED panels to restore your laptop’s display to like-new condition. Most repairs are completed quickly and backed by warranty.

Yes, we repair power connectors (DC jacks) on all major laptop brands. At A Laptop Shoppe in Calgary, we specialize in laptop power connector repairs for devices that won’t charge, have loose charging ports, or require wiggling the cable to power on. Our skilled technicians offer DC jack replacement and soldering services using quality original or equivalent parts to restore reliable charging. Fast turnaround and warranty included.

Yes, we can make your computer faster with expert upgrades and optimizations. At A Laptop Shoppe in Calgary, we improve performance by upgrading your hard drive to a solid-state drive (SSD), adding more RAM, removing viruses or malware, and cleaning up your system for faster boot times and smoother operation. Whether it’s a laptop or desktop, we’ll help extend its life and boost its speed—often for less than the cost of a new device.

Yes, we remove viruses, malware, spyware, and other threats from your computer. At A Laptop Shoppe in Calgary, our expert technicians provide fast and thorough virus removal services to clean and secure your system. We eliminate harmful programs without affecting your personal data, improve performance, and install protection to help prevent future infections. Whether you’re seeing pop-ups, crashes, or slowdowns, we can help restore your device to full health.

Yes, we offer comprehensive Managed IT Services for businesses in Calgary. At A Laptop Shoppe, our Managed IT solutions include 24/7 system monitoring, cybersecurity protection, data backup, network management, and remote support to keep your operations running smoothly. Whether you’re a small business or growing enterprise, we provide customized IT support plans to improve efficiency, reduce downtime, and protect your technology investment.

Yes, we charge a diagnostic fee for out-of-warranty services. At A Laptop Shoppe in Calgary, our diagnostic fee covers the time and expertise required to accurately assess your computer’s issue—whether it’s a laptop, desktop, or Mac. 

Yes, we provide a warranty on most of our repair services and replacement parts. At A Laptop Shoppe in Calgary, we stand behind our work with a Standard 90-day warranty on labor and a warranty on parts based on manufacturer coverage. Whether you’re getting a screen replaced, a power jack repaired, or an SSD upgrade, you can count on reliable service and ongoing support for your peace of mind.

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