Reviews

“As the owner of this business, it is my way of serving the community and helping people in an area where they may feel vulnerable and unknowledgeable. Since 1979 I’ve fixed all types of computers, from large mainframe military computers, to fighter jets, to handhelds. I like creating trusting relationships with my customers and to be in a position where they can depend on me when they have issues. We look forward to serving you.”  – Mike Chartrand, Owner of A Laptop Shoppe

We stay competitive by putting customers first at A Laptop Shoppe - located in Calgary. We work hard to make sure our customers are satisfied by delivering efficient, same day service on a wide variety of needs. Take a look through some of the happy testimonials we’ve received, and then contact us to begin your service experience.

Here is a sampling of reviews, testimonials, and referrals which can be found at:


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Same Day Service

“Loved the service, same day, Mike even picked it up for free. All my stuff was returned to the desktop and in the original folders. They have a Diamond Club which takes 20% off the price, too. Thanks Rey and Mike!”

Professional and Friendly Staff

“Thanks for the new computer, appreciate the Windows 7 , the new printer is wonderful, your in-home service was great, love your professional and friendly staff. You sold me my last computer 7 years ago, it’s been reliable, just like you are. Thanks.”
– John, Calgary

Knowledgeable and Experienced

“Thank you to the knowledgeable, experienced techs at A Laptop Shoppe, sister company to SOS Computer Services. This company is reliable and friendly, but most of all they are licensed by the city of Calgary, they are insured, and have certified technicians, their team of six qualified staff will fix any technology related issue you have, Mike used to fix fighters in Germany .Thanks for the great personal service, I recommend them to all my friends and business partners.”
– Paul S., Calgary

Extremely Friendly and Patient

“Constant super service – fast and very skilled computer repair. Extremely friendly and patient to explain computer software problems. Will even show me how to fix problems myself if fault happens again. I would recommend A Laptop Shoppe (403-274-5190) without reservation.”
– Robert L., Calgary

Exceptional Products

“A Laptop Shoppe has always provided us with exceptional products and after sales service. Anytime that we required their help they were only a call or visit from solving the problem. The costs are very competitive and they will always itemize the costs on the invoice. They also have excellent used computer equipment that has and still does work well for us. We highly recommend them.”
– Jeff

I’ve Done Nothing but Smile – Thanks!

“Mike and his team at A Laptop Shoppe have done a wonderful job on my computer. I was stuck with attempting to install Ubuntu 12.04 on an older Gateway machine. Mike received my emergency call after regular business hours. He was also able to find time for my computer the very next day. The service was quick and economical. They mean what they say – “how can we make you smile?” After I received the computer I’ve done nothing but smile. Thanks William and Mike for all your work. I recommend.”
– Jim R. Calgary

Great Company

“This company is great, they fixed my computer the same day I brought it in! They were friendly and did a great job, and they even cleaned up my laptop of viruses and junk for a reasonable price. Thanks!”
-Boris Calgary

Extremely Happy

“I am extremely happy with the business laptop I bought. It came with active hard drive protection, as opposed to no protection with the consumer grade laptops from the box stores, since my data is important to me.”

Patience and Expertise

“Four years ago, as I was having computer problems, I decided to call my favourite “techy,” Mike, at A Laptop Shoppe in Calgary. In addition to answering my questions, Mike started suggesting some features on a new machine that I might like to have in the future. Of course, I was in agreement with his recommendations – he made it sound SO good. We ended our discussion and I practically forgot about it until a month later, when the postman delivered this box from Calgary to my door. Much to my surprise, it was an ACER Aspire All-in-One Desktop computer! What a machine… all set up with Windows® 7, etc. – plug and play. I am a very satisfied customer, thanks to Mike’s patience and the expertise he demonstrated throughout this consultation. Thank you is not enough in appreciation for this quick long distance response to my computer ailments. The ACER computer has been humming along all this time – and it has served me very well working the numerous hours assembling my digital pictures into presentations. What a great machine for a ‘lil ole lady approaching her eighties.  Thank you Mike, for improving my digital hobby! To me price has less importance than the kind service-support I received. Thumbs up for you, Mike.”
​-Jeannine Barrie

Exceeded Expecations

“A ‘big thank you’ to Mike and his crew at A Laptop Shoppe! These folks truly exceeded all my expectations and did so for a very reasonable price, just as they said they would. I had huge registry problems and was stuck in safe mode with no way to back up and save anything to a flash drive or an external hard drive. I had lost my internet drivers and had no way to reconnect to the internet. I was looking at ten years of genealogy research being lost and truly felt it would be unlikely that anyone would be able to help me recover it all. I had tons of research at risk in the form of email clues gathered over the years, family pictures both old and new, copies of official birth, marriage and death certificates, newspaper articles, family journals, my favorites list with the sites that backed up facts related to my family history and my email contact list. I can honestly say I was broken. I sent out an S.O.S. and a very good friend of mine referred me to Mike.
That referral is why I am posting this testimonial today. She was right; these folks are the best! They recovered it ALL, reinstalled Windows®, all my programs and “Presto,” just like magic, I am totally in awe! I can hardly believe I am up and running again with all my data intact and will forever be indebted to them for what they have done for me. If you ever use their services, which I highly recommend you do, please let them know if my testimonial helped in your decision to do so. Recommending them to you and you mentioning it to them is the best way I know to show my deep appreciation for a job so well done that I can’t help but share. Mike and crew, you rock!”
– Nancy J.