What to Look For in a Data Recovery Company

We know how important data is and we are here to help you recover it!

There are some important things to consider when looking for a data recovery company. Whether the data recovery is being done locally. Many companies will send the hardware out of province, not only extending the time frame and possibly jeopardizing the data, but raising the cost for the client.

A Laptop Shoppe repairs and recovers all data in-house at our Calgary office.


High Success Rate


The company you choose should have a proven history of successful data recovery cases. A good data recovery company will invest the time to lookup your drive's specific model number and provide you an exact number.

Our data recovery success rate is 95%.

 

Time Effective


It's important to ask the company for a time frame, as it is often crucial to have your data back and up and running as soon as possible. 24-72 hours is a common amount of time needed to assess the damage and make an estimate. After the initial assessment they should be able to provide you with an estimated time of completion. Sometimes new parts are required and may add additional time.

Our assessments are almost always completed within 24 hours/same day. We have local suppliers in Calgary, Canada, and the USA.

 

Good Reputation and Reviews


Making sure the company you choose is reputable is important to ensure the safety and successful recovery of your data. Checking a companies reviews can show you what their past clients have experienced. Some other important research could include whether they have received any business or service awards and looking into their social media.

Our reviews on Google and various other places are outstanding We are an A+ rated member of the Better Business Bureau We have won the consumer choice award many times

 

Privacy Policy


Storage devices often contain sensitive and personal data. That is why it is extremely important for a company to have a privacy policy. To ensure it is kept private, ask the company for a copy of their privacy policy and figure out who has access to the data, where it is stored, and how long it is kept for.

We provide a a privacy policy for all of our clients which states that your data will be on a computer that does not have access to the net, that only our trusted staff that are working on your device have access to the data, and that we only store your data for up to 7 days.

 

No Fix No Charge Policy


It shouldn't cost you anything if the job was not successful. Make sure that the company you choose has a similar policy and does not charge unless they recover your data successfully.

Our 'no fix no charge' policy protects our clients from being charged for nothing.